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Pride Lift Chair Warranty Owner's Manual
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RODUCT INSERT LIFT CHAIR WARRANTYLIFETIME WARRANTY
Pride offers a lifetime warranty on the steel lift mechanism. Pride warrants that the steel lift mechanism on your
lift chair will be free from defects under normal use and service for as long as the chair is in use by the original
owner. This lifetime warranty covers the steel lift mechanism against metal fatigue, defective welds, and bushings.
NOTE: Pride reserves the right to replace only the part of the steel lift mechanism that may be defective.
SEVEN-YEAR PRO-RATED WARRANTY (ELEGANCE and SPECIALTY COLLECTIONS)
For the first four (4) years from the date of purchase, Pride will repair or replace at our option to the original
purchaser any of the following parts found upon examination by an authorized representative of Pride to be
defective in material and/or workmanship:
Wood Frame Motor Hand Control Scissor Mechanisms
Heat Pad Massage Unit Transformer/Control BoxesFor three (3) additional years, a pro-rated warranty will be made available for the following parts:
Motor Heat Pad Hand Control Massage Unit
Transformer/Control BoxesPride will warrant these components with the following pro-rated schedule:
Fifth year: 25% off suggested retail price
Sixth year: 15% off suggested retail price
Seventh year: 5% off suggested retail priceSEVEN-YEAR PRO-RATED WARRANTY (HERITAGE COLLECTION)
For the first three (3) years from the date of purchase, Pride will repair or replace at our option to the original
purchaser any of the following parts found upon examination by an authorized representative of Pride to be
defective in material and/or workmanship:
Wood Frame Motor Hand Control Scissor Mechanisms
Heat Pad Massage Unit Transformer/Control BoxesFor four (4) additional years, a pro-rated warranty will be made available for the following parts:
Motor Heat Pad Hand Control Massage Unit
Transformer/Control BoxesPride will warrant these components with the following pro-rated schedule:
Fourth year: 35% off suggested retail price
Fifth year: 25% off suggested retail price
Sixth year: 15% off suggested retail price
Seventh year: 5% off suggested retail priceFOUR-YEAR LIMITED WARRANTY (LL805KD)
For four (4) years from the date of purchase, Pride will repair or replace at our option to the original purchaser
any of the following parts found upon examination by an authorized representative of Pride to be defective in
material and/or workmanship:
Wood Frame Motor Hand Control Scissor Mechanisms
Heat Pad Massage Unit Transformer/Control BoxesRev A/May 2011
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RODUCT INSERT LIFT CHAIR WARRANTYTWO-YEAR LIMITED WARRANTY (CLASSIC COLLECTION, LC125, LC325, LC102, and LC107)
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser
any of the following parts found upon examination by an authorized representative of Pride to be defective in
material and/or workmanship:
Wood Frame Motor Hand Control Scissor Mechanisms
Heat Pad Massage Unit Metal Frame (LC105 only)
Transformer/Control BoxesONE-YEAR LIMITED WARRANTY (LC105 and LC106)
For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser any
of the following parts found upon examination by an authorized representative of Pride to be defective in material
and/or workmanship:
Motor Hand Control Scissor Mechanisms
Transformer/Control BoxesRECONDITIONED UNITS WARRANTY
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.
WARRANTY EXCLUSIONS
This warranty does not extend to fabric and excludes steel frame chairs.
Pride is not responsible or obligated to pay for labor, service calls, shipping, and/or any other charges incurred
for repair of the product. All transportation costs and shipping damage incurred while submitting parts for repair
or replacement are the responsibility of the purchaser. Please contact your authorized provider for information
on the current cost associated with a service visit.
Circumstances beyond the control of Pride
Labor, service calls, shipping, and other charges incurred for repair of the product, unless specificallyauthrized, IN ADVANCE, by Pride
Repairs and/or modifications made to any part without specific consent from PrideExclusions also include components with damage caused by:
Contamination
Abuse, misuse, accident, or negligence
Battery fluid spillage or leakage
Commercial use, or use other than normal
Improper operation, maintenance, or storageIMPLIED WARRANTIES
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to
one (1) year from the date of purchase and to the extent permitted by law. Any and all other implied
warranties are excluded.
This is the exclusive remedy. Liabilities for consequential damages under any and allwarranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation
of incidental or consequential damages. The above limitation or exclusion may not apply to you.
This warranty gives you specific rights, and you may also have other rights which vary from state to state.
Please fill out and return the product registration card to Pride. This will aid us in providing the best possible
technical and customer service.
GOLDEN CONSUMER LIMITED LIFETIME AND SEVEN YEAR WARRANTY
GOLDEN
, through its authorized distributor/service organization, warrants this chair to original consumeronly, against defects in material or workmanship as follows:
LIFT MECHANISM, RECLINE MECHANISM AND CHAIR FRAME LIMITED WARRANTY
GOLDEN,
warrants for the lifetime of the chair by the original consumer to repair or replace at Golden’soption the Lift Mechanism, Chair Frame and Recline Mechanism. Labor to replace these parts is
subsidized on all models for three years. The Capri, Monarch and Monarch Plus are limited to six months
subsidized labor. The Space Saver is limited to one year, parts and subsidized labor on the lift frame,
recline mechanism and wood frame.
GOLDEN,
shall not be responsible or obligated to pay for any cost or expense for examination of anywarranted parts nor is Golden to pay for costs for transportation, handling and packaging of the parts or
components.
THREE YEAR ELECTRICAL PARTS WARRANTY
GOLDEN,
warrants the electrical parts of this chair against defects to original consumer only, for a periodof three years from the date of original purchase by a consumer. The Monarch chair has electrical parts
warranty of 2 years. The Capri and Space Saver chairs are limited to 1 year electrical parts warranty. Labor
to replace these parts is subsidized for one year on all models except Capri, Monarch and Monarch Plus,
which are limited to 6 months.
GOLDEN,
shall not be responsible or obligated to pay for any costs or expenses for examination of anywarranted parts nor is Golden to pay cost for transportation, handling and packaging of the parts or
components.
ELECTRICAL PARTS LIMITED WARRANTY FOURTH THROUGH SEVENTH YEAR
During the period beginning with the expiration of the full three year parts warranty offered above and
continuing through the seventh year after date of original purchase by a consumer, GOLDEN will warrant
the electrical parts on the following pro-rated basis. Year 4 earns a 35% discount off suggested retail price.
Year 5 earns a 25% discount. Year 6 a 15% discount and year 7 a 5% discount. By way of example, a part
costing $100.00 that needs replacement in year 4 would cost $65.00. GOLDEN shall not be responsible
or obligated to pay for any costs or expenses for examination and/or service of any warranted part or to
pay for costs of transportation, handling and packaging of the chairs and/or parts or components. Capri,
Monarch, Monarch Plus and Space Saver are excluded from this portion of the warranty.
TERMS APPLICABLE TO WARRANTIES
GOLDEN
will, at its option, repair and/or replace the defective parts and/or components provided thatthe warranty parts have not been subjected to misuse, abuse or improper service by the consumer,
have not been damaged in transit or handling and/or have not been altered or repaired by unauthorized
representatives. This warranty does not include costs for unnecessary service calls, i.e., in-home service
calls solely for the purpose of educating the consumer about the product, or fi nding an unsatisfactory
power connection, etc. Exceeding the weight capacity of the chair will void the warranty.
Jr. Petite & Small Models ....................... 300 lbs. Capri ........................................... 325 lbs.
Medium, Large & Tall Models ................ 375 lbs. Royal, Regal, Williamsburg ........... 375 lbs.
Dual Motor 26” & 28” Wide Models ...... 500 lbs. Cambridge, Winston, Pioneer ...... 375 lbs.
Space Saver ........................................... 250 lbs.
In the event that the product does not conform to this warranty at any time while this warranty is in
effect, Golden will correct the defect in conformity with the Consumer Limited Lifetime and Seven Year
Warranty. THE LIMITED LIFETIME AND SEVEN YEAR WARRANTY SET FORTH ABOVE IS THE SOLE AND
ENTIRE WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES ALL OTHER
WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS, IMPLIED, OR ARISING BY OPERATION
OF LAW INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE
REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow this exclusion or limitation of incidental or consequential damages so the
above limitation or exclusion may not apply to you.
GOLDEN
shall not be liable for any incidental or consequential damages or for any other damage or lossnot contained in this warranty.
This warranty gives you specifi c legal rights, and you may also have other rights which may vary from state
to state.
All warranty claims must be approved by Golden Technologies before any service is performed.
Warranty is valid in all 50 states, Canadian Provinces and Puerto Rico.
Golden Lift Recliner Line Specifications
Golden Lift and Recliner Chair Brochure