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Pride Lift Chair Warranty  Owner's Manual

PRODUCT INSERT LIFT CHAIR WARRANTY

LIFETIME WARRANTY

Pride offers a lifetime warranty on the steel lift mechanism. Pride warrants that the steel lift mechanism on your

lift chair will be free from defects under normal use and service for as long as the chair is in use by the original

owner. This lifetime warranty covers the steel lift mechanism against metal fatigue, defective welds, and bushings.

NOTE: Pride reserves the right to replace only the part of the steel lift mechanism that may be defective.

SEVEN-YEAR PRO-RATED WARRANTY (ELEGANCE and SPECIALTY COLLECTIONS)

For the first four (4) years from the date of purchase, Pride will repair or replace at our option to the original

purchaser any of the following parts found upon examination by an authorized representative of Pride to be

defective in material and/or workmanship:

􀁺 Wood Frame 􀁺 Motor 􀁺 Hand Control 􀁺 Scissor Mechanisms

􀁺 Heat Pad 􀁺 Massage Unit 􀁺 Transformer/Control Boxes

For three (3) additional years, a pro-rated warranty will be made available for the following parts:

􀁺 Motor 􀁺 Heat Pad 􀁺 Hand Control 􀁺 Massage Unit

􀁺 Transformer/Control Boxes

Pride will warrant these components with the following pro-rated schedule:

􀁺 Fifth year: 25% off suggested retail price

􀁺 Sixth year: 15% off suggested retail price

􀁺 Seventh year: 5% off suggested retail price

SEVEN-YEAR PRO-RATED WARRANTY (HERITAGE COLLECTION)

For the first three (3) years from the date of purchase, Pride will repair or replace at our option to the original

purchaser any of the following parts found upon examination by an authorized representative of Pride to be

defective in material and/or workmanship:

􀁺 Wood Frame 􀁺 Motor 􀁺 Hand Control 􀁺 Scissor Mechanisms

􀁺 Heat Pad 􀁺 Massage Unit 􀁺 Transformer/Control Boxes

For four (4) additional years, a pro-rated warranty will be made available for the following parts:

􀁺 Motor 􀁺 Heat Pad 􀁺 Hand Control 􀁺 Massage Unit

􀁺 Transformer/Control Boxes

Pride will warrant these components with the following pro-rated schedule:

􀁺 Fourth year: 35% off suggested retail price

􀁺 Fifth year: 25% off suggested retail price

􀁺 Sixth year: 15% off suggested retail price

􀁺 Seventh year: 5% off suggested retail price

FOUR-YEAR LIMITED WARRANTY (LL805KD)

For four (4) years from the date of purchase, Pride will repair or replace at our option to the original purchaser

any of the following parts found upon examination by an authorized representative of Pride to be defective in

material and/or workmanship:

􀁺 Wood Frame 􀁺 Motor 􀁺 Hand Control 􀁺 Scissor Mechanisms

􀁺 Heat Pad 􀁺 Massage Unit 􀁺 Transformer/Control Boxes

Rev A/May 2011 *INFINFB2685*

PRODUCT INSERT LIFT CHAIR WARRANTY

TWO-YEAR LIMITED WARRANTY (CLASSIC COLLECTION, LC125, LC325, LC102, and LC107)

For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser

any of the following parts found upon examination by an authorized representative of Pride to be defective in

material and/or workmanship:

􀁺 Wood Frame 􀁺 Motor 􀁺 Hand Control 􀁺 Scissor Mechanisms

􀁺 Heat Pad 􀁺 Massage Unit 􀁺 Metal Frame (LC105 only)

􀁺 Transformer/Control Boxes

ONE-YEAR LIMITED WARRANTY (LC105 and LC106)

For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser any

of the following parts found upon examination by an authorized representative of Pride to be defective in material

and/or workmanship:

􀁺 Motor 􀁺 Hand Control 􀁺 Scissor Mechanisms

􀁺 Transformer/Control Boxes

RECONDITIONED UNITS WARRANTY

All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.

WARRANTY EXCLUSIONS

This warranty does not extend to fabric and excludes steel frame chairs.

Pride is not responsible or obligated to pay for labor, service calls, shipping, and/or any other charges incurred

for repair of the product. All transportation costs and shipping damage incurred while submitting parts for repair

or replacement are the responsibility of the purchaser. Please contact your authorized provider for information

on the current cost associated with a service visit.

􀂄 Circumstances beyond the control of Pride

􀂄 Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically

authrized, IN ADVANCE, by Pride

􀂄 Repairs and/or modifications made to any part without specific consent from Pride

Exclusions also include components with damage caused by:

􀂄 Contamination

􀂄 Abuse, misuse, accident, or negligence

􀂄 Battery fluid spillage or leakage

􀂄 Commercial use, or use other than normal

􀂄 Improper operation, maintenance, or storage

IMPLIED WARRANTIES

Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to

one (1) year from the date of purchase and to the extent permitted by law. Any and all other implied

warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all

warranties are excluded.

Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation

of incidental or consequential damages. The above limitation or exclusion may not apply to you.

This warranty gives you specific rights, and you may also have other rights which vary from state to state.

Please fill out and return the product registration card to Pride. This will aid us in providing the best possible

technical and customer service.


 

Warranty Golden Lift Chairs

GOLDEN CONSUMER LIMITED LIFETIME AND SEVEN YEAR WARRANTY

GOLDEN, through its authorized distributor/service organization, warrants this chair to original consumer

only, against defects in material or workmanship as follows:

LIFT MECHANISM, RECLINE MECHANISM AND CHAIR FRAME LIMITED WARRANTY

GOLDEN, warrants for the lifetime of the chair by the original consumer to repair or replace at Golden’s

option the Lift Mechanism, Chair Frame and Recline Mechanism. Labor to replace these parts is

subsidized on all models for three years. The Capri, Monarch and Monarch Plus are limited to six months

subsidized labor. The Space Saver is limited to one year, parts and subsidized labor on the lift frame,

recline mechanism and wood frame.

GOLDEN, shall not be responsible or obligated to pay for any cost or expense for examination of any

warranted parts nor is Golden to pay for costs for transportation, handling and packaging of the parts or

components.

THREE YEAR ELECTRICAL PARTS WARRANTY

GOLDEN, warrants the electrical parts of this chair against defects to original consumer only, for a period

of three years from the date of original purchase by a consumer. The Monarch chair has electrical parts

warranty of 2 years. The Capri and Space Saver chairs are limited to 1 year electrical parts warranty. Labor

to replace these parts is subsidized for one year on all models except Capri, Monarch and Monarch Plus,

which are limited to 6 months.

GOLDEN, shall not be responsible or obligated to pay for any costs or expenses for examination of any

warranted parts nor is Golden to pay cost for transportation, handling and packaging of the parts or

components.

ELECTRICAL PARTS LIMITED WARRANTY FOURTH THROUGH SEVENTH YEAR

During the period beginning with the expiration of the full three year parts warranty offered above and

continuing through the seventh year after date of original purchase by a consumer, GOLDEN will warrant

the electrical parts on the following pro-rated basis. Year 4 earns a 35% discount off suggested retail price.

Year 5 earns a 25% discount. Year 6 a 15% discount and year 7 a 5% discount. By way of example, a part

costing $100.00 that needs replacement in year 4 would cost $65.00. GOLDEN shall not be responsible

or obligated to pay for any costs or expenses for examination and/or service of any warranted part or to

pay for costs of transportation, handling and packaging of the chairs and/or parts or components. Capri,

Monarch, Monarch Plus and Space Saver are excluded from this portion of the warranty.

TERMS APPLICABLE TO WARRANTIES

GOLDEN will, at its option, repair and/or replace the defective parts and/or components provided that

the warranty parts have not been subjected to misuse, abuse or improper service by the consumer,

have not been damaged in transit or handling and/or have not been altered or repaired by unauthorized

representatives. This warranty does not include costs for unnecessary service calls, i.e., in-home service

calls solely for the purpose of educating the consumer about the product, or fi nding an unsatisfactory

power connection, etc. Exceeding the weight capacity of the chair will void the warranty.

Jr. Petite & Small Models ....................... 300 lbs. Capri ........................................... 325 lbs.

Medium, Large & Tall Models ................ 375 lbs. Royal, Regal, Williamsburg ........... 375 lbs.

Dual Motor 26” & 28” Wide Models ...... 500 lbs. Cambridge, Winston, Pioneer ...... 375 lbs.

Space Saver ........................................... 250 lbs.

In the event that the product does not conform to this warranty at any time while this warranty is in

effect, Golden will correct the defect in conformity with the Consumer Limited Lifetime and Seven Year

Warranty. THE LIMITED LIFETIME AND SEVEN YEAR WARRANTY SET FORTH ABOVE IS THE SOLE AND

ENTIRE WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES ALL OTHER

WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS, IMPLIED, OR ARISING BY OPERATION

OF LAW INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE

REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states do not allow this exclusion or limitation of incidental or consequential damages so the

above limitation or exclusion may not apply to you.

GOLDEN shall not be liable for any incidental or consequential damages or for any other damage or loss

not contained in this warranty.

This warranty gives you specifi c legal rights, and you may also have other rights which may vary from state

to state.

All warranty claims must be approved by Golden Technologies before any service is performed.

Warranty is valid in all 50 states, Canadian Provinces and Puerto Rico.

 

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